Terms and Conditions kasino game –
Guide Complete Platform Usage

Welcome to kasino game. This document contains the terms and conditions governing all users' use of the kasino game platform, including visitors, registered players, and VIP members. By accessing or using any part of our platform — whether via the website, mobile app, or any other means — you automatically agree to be bound by the terms set out herein.

If you disagree with any part of these terms, please stop using the kasino game platform immediately. Continued use after any amendment to the terms will be considered acceptance of the revised terms.

To register and use kasino game services, you must meet all of the following eligibility requirements:

• Aged 18 years of age or older on the date of registration.
• Not listed on any gambling exclusion list by any relevant authority.
• Not registering on behalf of another person or using a false identity.
• Not an employee, contractor, or immediate family member of any kasino game staff.
• Be located in a jurisdiction that permits participation in online gambling.

Kasino game reserves the right to request verification documents at any time to confirm player eligibility. Failure to submit the required documents within the specified period may result in temporary suspension or account closure.

Each player is only permitted to hold one active account at kasino game. Holding multiple accounts — whether under different names, phone numbers, emails, IP addresses, or payment methods — is strictly prohibited.

You are solely responsible for:

• Keeping your login credentials (username and password) confidential.
• Ensuring no other party has access to your account.
• Report to kasino game immediately if you suspect your account has been accessed without authorization.
• Updating your personal information whenever changes occur.

Accounts that have been inactive for 12 consecutive months may be subject to a monthly maintenance fee of RM 10 or account closure at kasino game's discretion, with prior notice to the player.

Kasino game accepts deposits via multiple payment methods integrated into our platform, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and bank transfer. All deposits are processed in Malaysian Ringgit (RM).

• Minimum deposit: RM 10 for all payment methods.
• Maximum deposit: Depends on your payment method and VIP status.
• All deposits are final and cannot be reversed once processed.
• Kasino game does not charge any fees for deposits; however, your payment provider may apply their own charges.
• Deposits may only be made from a payment account registered in the player's own name.

Players may withdraw their winnings balance at any time, subject to the following conditions:

• Account has completed full KYC verification.
• All associated bonus wagering requirements have been fully met.
• Minimum withdrawal: RM 30 for all methods.
• Withdrawals must be made to an account or digital wallet in the player's own name.
• Available withdrawal methods are FPX, DuitNow, Touch 'n Go eWallet, and bank transfer.

Daily withdrawal limits are as follows by VIP tier:

• Standard Member: RM 5,000 per day
• Bronze – Silver: RM 10,000 – RM 20,000 per day
• Gold – Platinum: RM 50,000 – RM 100,000 per day
• Diamond – Elite: RM 300,000 per day up to unlimited

Kasino game offers a variety of bonuses and promotions from time to time. All bonuses are subject to specific terms stated alongside each offer. The following are general terms applicable to all bonuses:

• Each bonus may only be claimed once per account unless otherwise stated.
• Bonuses cannot be transferred between accounts.
• The wagering requirement must be met within the specified period — bonus expiry periods vary by promotion type.
• Bonus balances and winnings derived from bonuses cannot be withdrawn until the wagering requirements are met.
• Kasino game reserves the right to void any bonus claimed using false information or methods that violate the terms.

In the event of any dispute relating to bonuses, kasino game's decision is final and binding.

All games offered at kasino game use an independently audited Random Number Generator (RNG) system, or in the case of live casino games, real dealers and physical equipment. This ensures that every round's outcome is fully random and fair.

• The stated RTP (Return to Player) values are long-term theoretical figures verified by an independent auditing body.
• Kasino game is not liable for technical outcomes (connection disruptions, device failures, etc.) that occur during an active game. However, we have a recovery system in place to ensure no game is left unresolved.
• Any winnings generated by deliberately exploiting a software bug are invalid and will be voided.
• Kasino game reserves the right to suspend or void any game round in exceptional circumstances, with an explanation provided to the relevant player.

The following actions are strictly prohibited on the kasino game platform and may result in immediate account closure:

• Using bot software, automation, or any unauthorized method to play.
• Colluding with other players to exploit the system or games.
• Registering multiple accounts to circumvent limits or claim duplicate bonuses.
• Uploading false or altered identity documents during the KYC process.
• Using the platform for money laundering or any other illegal financial activity.
• Threatening, harassing, or behaving abusively toward kasino game support staff.
• Deliberately spreading false information about kasino game.

Players may close their kasino game account at any time by contacting our customer support. Prior to closure, all outstanding wagering requirements must be settled, and any eligible balance will be returned to the player once the verification process is complete.

Kasino game reserves the right to suspend or close an account without prior notice under the following circumstances:

• Violation of the terms and conditions set out in this document.
• Suspected fraudulent activity or money laundering.
• Requests from relevant authorities.
• A player's failure to meet KYC requirements within the specified period.

In cases where account closure is initiated at the player's request with no proven fraud, all eligible real money balances will be refunded within 7 business days.

Kasino game takes the protection of players' personal data very seriously. All data collected from players is used solely for platform operations, including identity verification, payment processing, and customer support.

Our core privacy commitments:

• Your personal data never sold to third parties for marketing purposes.
• All data transmitted through our platform is protected with 256-bit SSL encryption.
• Data is stored on secure servers with strict access controls and undergoes regular audits.
• Players have the right to request access to, correction of, or deletion of their personal data, subject to legal requirements.

For more information on how we manage your personal data, please refer to Privacy Policy for full details.

The kasino game platform is provided on an "as is" basis. While we strive to ensure the platform operates smoothly at all times, kasino game makes no guarantee that the platform will always be error-free, uninterrupted, or secure from all threats.

• Kasino game is not liable for any losses arising from technical disruptions beyond our control, including interruptions to a player's internet connection.
• The maximum total liability of kasino game to any player under any circumstances is limited to the total amount deposited by that player within the 30 days preceding the claim.
• Kasino game is not liable for any indirect, consequential, or exemplary damages.

If you have any questions, confusion, or concerns regarding the kasino game terms and conditions, our support team is ready to assist:

• Live Chat: Available 24/7 in your account after login
• Email: [email protected] (response within 2 hours)
• Supported languages: Bahasa Melayu, English, Mandarin

We strongly encourage players to contact us before taking any action that may breach the terms — in many cases, our support team can help resolve the situation without the need for more drastic measures.

These terms and conditions are effective from 1 January 2026 and supersedes all previous versions. kasino game reserves the right to amend these terms at any time with at least 7 days' prior notice to players.